Cookie Policy

Freelancea LLC

Last Updated: October 15, 2025 | Effective Date: October 15, 2025

Introduction

Welcome to Freelancea's Cookie Policy. This policy explains how Freelancea ("we," "us," "our," or "the Company") uses cookies and similar tracking technologies on our website at freelancea.net and all associated platforms, mobile applications, and services (collectively referred to as "the Platform").

We are committed to transparency about how we collect and use data. This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service to understand how we protect your privacy while delivering an optimal user experience.

Your Consent: By continuing to use the Platform, you consent to our use of cookies and similar technologies as described in this policy. If you do not agree with our use of cookies, you should adjust your browser settings accordingly or discontinue use of the Platform.

1. What Are Cookies?

1.1 Definition

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently, provide a better user experience, and provide reporting information.

1.2 Cookie Components

A cookie typically contains:

  • The name of the website or domain that placed it
  • The "lifetime" of the cookie (how long it will remain on your device)
  • A unique number or identifier
  • Information about your browsing activity

1.3 First-Party vs. Third-Party Cookies

  • First-party cookies are set directly by Freelancea and can only be read by us
  • Third-party cookies are set by external services we use (such as analytics providers, advertising networks, or social media platforms) and can be read by those third parties

1.4 Session vs. Persistent Cookies

  • Session cookies are temporary and are deleted when you close your browser
  • Persistent cookies remain on your device for a set period or until you manually delete them

2. Similar Tracking Technologies

In addition to cookies, we may use other tracking technologies including:

2.1 Web Beacons (Pixel Tags)

Small transparent graphic images placed on web pages or in emails that allow us to track whether you have viewed a particular page or email message. Web beacons are often used in conjunction with cookies.

2.2 Local Storage Objects

Technologies such as HTML5 local storage and browser cache that allow data to be stored locally on your device. These can store more information than cookies and are not automatically deleted when you close your browser.

2.3 Software Development Kits (SDKs)

Code packages used in our mobile applications that enable data collection for analytics, advertising, and functionality purposes.

2.4 Device Fingerprinting

A technique that combines information about your device, browser, operating system, and settings to create a unique identifier.

2.5 Social Media Plugins

Features from social media platforms (such as "Like" buttons, "Share" buttons, or embedded content) that may allow those platforms to collect information about your browsing activity.

3. Why We Use Cookies

We use cookies for several important reasons:

3.1 Essential Functionality

To enable core features of the Platform that you have requested, such as:

  • User authentication and account management
  • Security and fraud prevention
  • Shopping cart and payment processing
  • Remembering your preferences and settings
  • Load balancing and performance optimization

3.2 Performance and Analytics

To understand how visitors use the Platform and identify areas for improvement:

  • Tracking page views, clicks, and navigation patterns
  • Measuring loading times and technical performance
  • Identifying errors and technical issues
  • A/B testing of features and layouts
  • Understanding user demographics and interests

3.3 Personalization

To provide you with content, features, and experiences tailored to your interests:

  • Remembering your language and location preferences
  • Displaying relevant job recommendations
  • Customizing your dashboard and feed
  • Saving your search filters and criteria
  • Remembering your previously viewed profiles or projects

3.4 Marketing and Advertising

To deliver relevant advertisements and measure their effectiveness:

  • Displaying ads based on your interests and browsing behavior
  • Frequency capping (limiting how often you see the same ad)
  • Measuring ad performance and conversion rates
  • Retargeting (showing ads to people who have visited our Platform)
  • Attributing conversions to specific marketing campaigns

3.5 Social Media Integration

To enable sharing and social features:

  • Allowing you to share content on social media
  • Enabling social login functionality
  • Displaying social media feeds or widgets
  • Measuring social media engagement

4. Types of Cookies We Use

We categorize cookies based on their purpose and function:

4.1 Strictly Necessary Cookies

Purpose: These cookies are essential for the Platform to function properly and cannot be disabled in our systems.

What they do:

  • Enable user authentication and account access
  • Maintain session security and prevent fraud
  • Enable core functionality like project browsing and proposal submission
  • Distribute website traffic across multiple servers (load balancing)
  • Remember your privacy preferences and cookie consent choices
  • Facilitate secure payment processing

Duration: Typically session cookies that expire when you close your browser, though some may persist longer for security purposes.

Examples: session_id, csrf_token, load_balancer, cookie_consent

Legal Basis: These cookies are necessary for the performance of our contract with you and to comply with legal obligations.

4.2 Performance and Analytics Cookies

Purpose: These cookies help us understand how visitors interact with the Platform by collecting and reporting anonymous information.

Third-Party Services We Use:

  • Google Analytics - Tracks user behavior, demographics, and interests (Duration: Up to 2 years)
  • Hotjar - Records user sessions, heatmaps, and feedback (Duration: Up to 1 year)
  • Mixpanel - Tracks user engagement and product analytics (Duration: Up to 1 year)
  • Amplitude - Analyzes user behavior and product metrics (Duration: Up to 1 year)

Examples: _ga, _gid, _hjid, mp_*

Your Rights: You can opt out of these cookies through your browser settings or the opt-out links provided above. Disabling these cookies will not affect the functionality of the Platform.

4.3 Functionality Cookies

Purpose: These cookies enable enhanced functionality and personalization based on your interactions with the Platform.

What they do:

  • Remember your username for faster login
  • Store your language, timezone, and currency preferences
  • Save your search filters and job alert criteria
  • Remember your recently viewed profiles or projects
  • Store your custom dashboard layout and settings
  • Enable video playback and media preferences
  • Remember notification preferences
  • Save form data to prevent loss during navigation

Duration: Typically persistent cookies lasting from 30 days to 2 years, depending on the specific function.

Examples: user_preferences, lang, timezone, recent_searches, dashboard_layout

Your Rights: You can delete these cookies through your browser settings. Without these cookies, some features may not function as expected, but core functionality will remain available.

4.4 Targeting and Advertising Cookies

Purpose: These cookies track your browsing activity across websites to build a profile of your interests and display relevant advertisements.

Third-Party Advertising Partners:

  • Google Ads / DoubleClick - Delivers targeted advertising based on browsing behavior (Duration: Up to 2 years)
  • Facebook Pixel - Tracks conversions and enables retargeting on Facebook/Instagram (Duration: Up to 2 years)
  • LinkedIn Insight Tag - Enables retargeting and conversion tracking on LinkedIn (Duration: Up to 1 year)
  • Twitter Pixel - Measures ad performance and enables retargeting on Twitter (Duration: Up to 1 year)
  • Criteo - Provides personalized retargeting advertisements (Duration: Up to 13 months)

Examples: _fbp, IDE, __qca, bcookie

Your Rights: You can opt out of interest-based advertising through browser settings, industry opt-out tools, individual partner opt-out links, or your device's advertising settings.

4.5 Social Media Cookies

Purpose: These cookies enable social media features and track your interactions with social content.

Social Media Platforms We Integrate:

  • Facebook - Social sharing, login, and embedded content
  • Twitter - Tweet buttons and embedded tweets
  • LinkedIn - Professional networking features and login
  • Instagram - Embedded photos and videos
  • YouTube - Embedded videos and playback
Important Note: When you interact with social media plugins, those platforms may collect information about you according to their own privacy policies, even if you don't click on their buttons or features.

8. How to Manage and Delete Cookies

You have several options for managing cookies:

8.1 Browser Settings

You can control cookies through your browser settings. Instructions for popular browsers:

Google Chrome:

  • Click the menu icon (three dots) in the top-right corner
  • Select "Settings" → "Privacy and security" → "Cookies and other site data"
  • Choose your preferred cookie settings

Mozilla Firefox:

  • Click the menu icon (three lines) in the top-right corner
  • Select "Settings" → "Privacy & Security"
  • Under "Cookies and Site Data," choose your preferences

Safari (macOS):

  • Click "Safari" in the top menu → "Preferences" → "Privacy" tab
  • Choose "Block all cookies" or "Prevent cross-site tracking"

8.2 Cookie Consent Manager

When you first visit Freelancea, you'll see a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category. You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer.

8.3 Industry Opt-Out Tools

You can opt out of interest-based advertising from many advertising networks through:

  • Network Advertising Initiative (NAI)
  • Digital Advertising Alliance (DAA)
  • European Interactive Digital Advertising Alliance (EDAA)
  • Google Ads Settings
  • Facebook Ad Preferences
Important Considerations: Blocking cookies may affect your experience. You may need to re-enter information more frequently, some features may not function properly, and personalized recommendations may be less relevant.

7. Cookies and Personal Data

7.1 What Personal Data Do Cookies Collect?

Cookies may collect various types of information, including:

Technical Information:

  • IP address, Browser type and version, Operating system
  • Device type (desktop, mobile, tablet), Screen resolution
  • Internet service provider

Browsing Information:

  • Pages visited on our Platform, Time spent on pages
  • Links clicked, Search queries entered
  • Referring website, Exit pages

7.2 How We Handle Personal Data from Cookies

  • We process personal data collected through cookies in accordance with our Privacy Policy
  • We implement appropriate security measures to protect cookie data
  • We limit access to cookie data to authorized personnel only
  • We do not sell personal data collected through cookies to third parties
  • We use aggregated and anonymized data whenever possible

7.4 Legal Basis for Cookie Use

  • Consent: For non-essential cookies, we obtain your explicit consent
  • Legitimate Interests: For analytics and performance cookies necessary for our business operations
  • Contractual Necessity: For essential cookies required to provide services you've requested
  • Legal Obligations: For cookies required to comply with applicable laws

15. Your Rights and Choices

Depending on your location, you may have specific rights regarding cookies and the personal data they collect:

15.1 European Economic Area (EEA), UK, and Switzerland

Under GDPR and UK GDPR, you have:

  • Right to Access: Request information about cookies set on your device
  • Right to Rectification: Correct inaccurate personal data collected via cookies
  • Right to Erasure: Request deletion of personal data collected through cookies
  • Right to Restrict Processing: Limit how we use cookie data in certain circumstances
  • Right to Data Portability: Receive cookie data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw cookie consent at any time
  • Right to Lodge a Complaint: File a complaint with your local data protection authority

15.2 California (United States)

Under CCPA and CPRA, you have:

  • Right to Know: What categories of personal information we collect through cookies
  • Right to Delete: Request deletion of personal information collected through cookies
  • Right to Opt-Out of Sale/Sharing: Opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

15.6 How to Exercise Your Rights

To exercise any of your privacy rights:

  • Email: privacy@freelancea.net
  • Subject Line: "Privacy Rights Request - [Your Right]"
  • Include: Your full name, email address, specific right(s) you wish to exercise

Response Time: We will respond within 30 days (or as required by applicable law)

No Fee: Exercising your rights is generally free of charge

16. Cookie Updates and Changes

16.1 Changes to This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our cookie practices
  • New cookies or technologies we implement
  • Changes in applicable laws and regulations
  • Feedback from users and regulatory authorities
  • Best practices and industry standards

16.2 How We Notify You

When we make material changes to this Cookie Policy, we will:

  • Update the "Last Updated" date at the top of this policy
  • Display a prominent notice on our Platform
  • Send an email notification to registered users (for significant changes)
  • Request renewed consent where required by law

16.4 Continued Use

Your continued use of the Platform after we post changes to this Cookie Policy constitutes your acceptance of the updated policy, unless you take action to disable or opt out of cookies.

9. Cookies in Emails

9.1 Email Tracking

When we send you marketing emails, we may use tracking technologies to understand how you interact with our emails:

What we track:

  • Whether you opened the email
  • Which links you clicked
  • Your device and email client
  • Geographic location (approximate)
  • Time and date of interactions

9.2 Email Service Providers

We use the following email service providers that may set cookies:

  • SendGrid - Transactional and marketing emails
  • Mailchimp - Newsletter and marketing campaigns
  • Amazon SES - System notifications and alerts

9.3 Opting Out of Email Tracking

You can reduce email tracking by:

  • Disabling image loading in your email client
  • Using email clients with tracking protection
  • Clicking "Unsubscribe" in marketing emails
  • Adjusting your email preferences in your Freelancea account settings

10. Cookies on Mobile Applications

10.1 Mobile App Tracking

Our mobile applications (iOS and Android) use similar tracking technologies to cookies:

What we collect through mobile apps:

  • Device identifiers (IDFA on iOS, AAID on Android)
  • App usage and engagement metrics
  • Crash reports and error logs
  • Device information and operating system version
  • Network information and carrier
  • Approximate location (if permissions granted)

10.2 Mobile App Privacy Controls

iOS:

  • App Tracking Transparency (ATT) framework requires app-level permission
  • You can deny tracking permission when first opening the app
  • Manage permissions in Settings → Privacy → Tracking

Android:

  • You can reset your advertising ID at any time
  • Opt out of personalized ads in device settings
  • Manage app permissions in Settings → Apps → Permissions

11. Third-Party Websites and Services

11.1 External Links

The Freelancea Platform may contain links to third-party websites, services, or applications. When you click on these links and leave our Platform, those third parties may set their own cookies on your device.

Important:
  • We do not control third-party cookies
  • Third-party privacy policies govern their use of cookies
  • We are not responsible for third-party cookie practices
  • We recommend reviewing the privacy and cookie policies of any third-party services you use

11.2 Embedded Content

We may embed content from third-party services such as:

  • YouTube videos
  • Social media posts
  • Maps (Google Maps)
  • Payment processors
  • Customer support chat widgets

These embedded services may set cookies even if you don't interact with them.

12. Cookies and Children's Privacy

12.1 Age Restrictions

Freelancea is not intended for children under the age of 18. We do not knowingly collect personal information from children through cookies or any other means.

12.2 Parental Controls

If you are a parent or guardian and believe your child has provided us with personal information through cookies:

  • Contact us immediately at privacy@freelancea.net
  • We will delete the information as required by applicable law
  • Consider using parental control software to monitor your child's internet usage

12.3 COPPA Compliance

In compliance with the Children's Online Privacy Protection Act (COPPA) in the United States, we:

  • Do not knowingly target children under 13
  • Do not knowingly collect personal information from children under 13
  • Delete any information we discover was provided by children under 13

14. Security of Cookie Data

14.1 Security Measures

We implement appropriate technical and organizational measures to protect cookie data:

Technical Measures:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure cookie flags (Secure, HttpOnly, SameSite)
  • Regular security audits and penetration testing
  • Vulnerability scanning and patch management
  • Access controls and authentication
  • Intrusion detection and prevention systems

Organizational Measures:

  • Employee training on data protection
  • Strict access policies and need-to-know basis
  • Confidentiality agreements with staff and contractors
  • Incident response and breach notification procedures
  • Regular privacy impact assessments

14.2 Cookie Security Attributes

  • Secure flag: Ensures cookies are only transmitted over HTTPS
  • HttpOnly flag: Prevents JavaScript access to cookies, reducing XSS risks
  • SameSite attribute: Protects against cross-site request forgery (CSRF) attacks

22. Frequently Asked Questions (FAQ)

Q1: What happens if I disable all cookies?

Disabling all cookies will prevent you from logging into your Freelancea account and using most features of the Platform. Essential cookies are necessary for the site to function. You can disable non-essential cookies while keeping essential ones enabled.

Q2: Will I see fewer ads if I opt out of advertising cookies?

No, you will see the same number of advertisements, but they will be less relevant to your interests because they won't be personalized based on your browsing behavior.

Q3: Can I opt out of cookies on specific devices only?

Yes, cookie settings are device and browser-specific. Opting out on one device does not affect other devices. You must manage cookie preferences separately on each device and browser.

Q4: Are cookies the same as viruses or malware?

No, cookies are simple text files and cannot execute code, spread viruses, or harm your device. However, cookies can be used for tracking purposes, which some users may consider a privacy concern.

Q5: Do cookies contain my credit card information or passwords?

No, we never store sensitive information like credit card numbers or passwords in cookies. Cookies may contain session identifiers or user IDs, but not the sensitive data itself.

Q6: If I delete cookies, will I lose my account?

No, deleting cookies will not delete your Freelancea account or data. However, you will be logged out and will need to sign in again. Your preferences may also be reset.

Q7: Can I accept some cookies but not others?

Yes, our cookie consent manager allows you to accept or reject cookies by category (essential, performance, functionality, advertising, social media). You have granular control over your preferences.

Q8: How often should I review my cookie settings?

We recommend reviewing your cookie settings whenever:

  • We update our Cookie Policy
  • You use a new device or browser
  • Your privacy preferences change
  • You notice unexpected tracking behavior
  • New privacy laws come into effect

24. Contact Information

24.1 Cookie-Related Inquiries

For questions, concerns, or requests related to cookies:

General Cookie Questions:

Email: support@freelancea.net
Subject: "Cookie Inquiry"

Business Hours:

Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday - Sunday: Closed

Response Time: We aim to respond to all inquiries within 48-72 business hours. Complex requests may take longer (up to 30 days).

Final Notice

BY CONTINUING TO USE THE FREELANCEA PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS COOKIE POLICY AND AGREE TO OUR USE OF COOKIES AS DESCRIBED HEREIN.

If you do not agree with this Cookie Policy, please discontinue use of the Platform and adjust your browser settings to block or delete cookies from Freelancea.

For any questions or concerns about this Cookie Policy, please contact us at cookies@freelancea.net.

Thank you for trusting Freelancea with your privacy.